While I was having a late lunch at Molly's in San Juan
Capistrano yesterday 7/31, a young man with his grandmother started screaming
into a cell phone, but it was not a cell phone just holding his hand to his ear
and shouting in the coffee shop. He was so loud and disturbing people started to
ask that the server call 911. Sorry to say she refused. She said, the young man
had autism. While this was probably true, he was about 250 lbs and 6ft tall. He
was uncontrollable. His grandmother could not get him to agree to leave.
The man got louder and frightening. So, the
restaurant started emptying out. I asked the server to call 911 several times
and she refused. My point is, this was an unsafe situation for everyone. It was
not up to the server to decide, not to call 911. The entire coffee shop emptied
of patrons leaving just the young man with autism shouting at the top of his
lungs and his elderly grandmother.
Many customers were upset. Leaving with their lunch in a
box. Or just leaving. Molly's needs to have a plan for emergency situations.
I talked to other diners as they walked to their cars.
They too, felt threatened. It was an unsafe situation.